Home
App Features
StallAssist
RingAssist
FAQs
Download App
About
Featured Horse Shows
News
Referral Program
Our Partners
Advertise
Contact Us
Home
App Features
StallAssist
RingAssist
FAQs
Download App
About
Featured Horse Shows
News
Referral Program
Our Partners
Advertise
Contact Us
More
  • Home
  • App Features
  • StallAssist
  • RingAssist
  • FAQs
  • Download App
  • About
  • Featured Horse Shows
  • News
  • Referral Program
  • Our Partners
  • Advertise
  • Contact Us
  • Home
  • App Features
  • StallAssist
  • RingAssist
  • FAQs
  • Download App
  • About
  • Featured Horse Shows
  • News
  • Referral Program
  • Our Partners
  • Advertise
  • Contact Us

Frequently Asked Questions (FAQs)

Do I have to pay a monthly subscription to use ShowAssist?

No, ShowAssist® does not require a subsciption.  

How are payments processed?

Payments are processed using Stripe payment processing platform. Owners/Riders can pay their Grooms/Assists in cash at the end of each job (our cash pay option) or automatically via a debit/credit card (our autopay option) using Stripe. AutoPay payments are automatically processed at the start of the service period and released within 24 to 48 hours of the end of the service period.   

How far in advance can I post jobs?

You can post jobs weeks or months in advance or from show week to show week!  You are only charged when you hire someone.  If you don't hire anyone you are not charged.

I posted a job and I was contacted outside the app by a Groom/Assist

ShowAssist® is not a Job Board.  It is against our policies and intended purpose of the app for users to spam other users by contacting them directly. Please report any  such conduct to us  at admin@showassist.org. 

I am an Owner/Rider, how do I post a job (AssistOp)?

As an Owner/Rider, you can post a job by: 

  1. searching for a show from the show list, 
  2. selecting the days of the week you need services, 
  3. selecting services and preferred experiences desired (e.g., FEI experience), whether you are providing housing and/or transportation,  
  4. entering a payout amount for the service period along with your preferred payment method (autopay or cash pay), and 
  5. publishing your open job!  

You will then receive a text/email notification once Applicant(s) apply, and you can review and select one Groom/Assist to hire for the job. 

I am a Groom/Assist, how do I apply for a job (AssistOp)?

As a Groom/Assist, you can apply for a job by: 

  1. first searching for and selecting a show from the show list, 
  2. searching and selecting a job published for that show, 
  3. completing  your profile and pay method for receiving pay (for autopay jobs if preferred), and 
  4. apply!

The Owner/Rider will review all Applicant profiles and select one Groom/Assist to hire for the job. You will be notified by text/email immediately when selected for the job.  

What are the fees assessed for using ShowAssist?

ShowAssist® assesses the Owner/Rider a $10.00 convenience fee* per job. An additional 5% service fee* is assessed for autopay transactions only based on the payout amount to be paid to the Groom/Assist, for each job completed. 


*These fees are only assessed to the Owner/Rider when a Groom/Assist is hired for a job.  

What if I don't see a Rated U.S. or Canada Horse Show I plan to attend?

Please email us at info@showassist.org with the show information to have it added to the mobile app.

Can I cancel a job (AssistOp) if my plans change?

Yes, the Owner/Rider or Groom/Assist can cancel a job up to 24 hours prior to the start of the service period, free of charge.

Is my contact information kept confidential?

Yes, contact information (i.e., phone number) is only shared between the Owner/Rider and the Groom/Assist upon hiring for a job, so that you can share additional details such as barn or ring location, services details (e.g., feeding schedule) etc.

Can I re-hire a Groom/Assist if I liked their work?

Yes, as the Owner/Rider you can send a re-hire offer to a Groom/Assist if you want them to  continue working for you, even if you are going to different show. 

Are there other payout methods available besides entering my bank account info?

Yes, you can receive your payout automatically either by Bank Account or Debit Card (autopay) or in cash at the end of the job (cash pay - no bank account info required).

DOWNLOAD NOW

OUR PARTNERS

Connect With Us

SUBSCRIBE

Sign up our newsletters and updates!

SUBSCRIBE
  • App Features
  • StallAssist
  • RingAssist
  • FAQs
  • Download App
  • Featured Horse Shows
  • News
  • Our Partners
  • Advertise
  • Contact Us
  • Terms and Policies

ShowAssist®

Copyright © 2021 ShowAssist - All Rights Reserved.

This website uses cookies.

Our website uses cookies to offer you the best, most relevant experience.

Accept

DOWNLOAD THE APP NOW!

DOWNLOAD